Car Upholstery Warranty — 3 Years
Warranty written on your invoice — 3 years on stitching, upholstery and installation. No hidden conditions, no verbal promises.
What is covered
- Stitch separation within 3 years of delivery
- Leather cracking or peeling due to manufacturing defect
- Abnormal colour fading (beyond reasonable limits)
- Embroidery or pattern detaching from base material
- Installation defects (control buttons, openings, fixing)
- Size mismatch with the original seat
What is not covered
- Damage from accidents or drops
- Cigarette burns or chemical damage
- Cuts or scratches from sharp tools
- Damage from misuse (pets, harsh cleaning agents)
- Modifications done by the customer or another workshop after delivery
How to use the warranty
- 1Notice a defect under warranty? Photograph it close-up.
- 2Contact us on WhatsApp at +966501443123 with a photo of the invoice.
- 3We schedule an inspection within 24 hours (totally free).
- 4If our technician confirms the defect, we collect and repair the car at no cost.
- 5We deliver back within 1-3 working days — including free delivery.
Warranty FAQ
How do I activate the warranty?
Auto-activated — written on your invoice from delivery. Keep a copy on your phone and one in the car — that's all you need.
Is the warranty transferable to a new owner?
Yes — warranty is tied to the car, not the owner. If you sell, the new owner enjoys the remaining period.
How long does a warranty repair take?
After defect inspection, repair takes 1-3 working days. We keep the car and return it free of charge — including pickup and delivery.
Does the warranty cover sun fading?
Slow natural fading after 2-3 years of sun exposure is not a manufacturing defect. But unexpected rapid fading (within months) is covered.
Do I need the invoice to claim warranty?
Yes — a photo of the invoice (paper or digital) suffices. Every invoice has a tracking number we use to verify service details and delivery date.